Privacy Policy
Last Updated: June 9, 2026
Referral Momentum ("Referral Momentum," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, software platform, and related services (collectively, the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
When you register for an account or use the Service, we may collect:
- Name
- Business name
- Email address
- Phone number
- Mailing address
- Payment and billing information
- Business profile information
- Customer referral program settings
Customer Data
As part of providing referral management services, users may upload or collect information regarding their customers, including:
- Customer names
- Email addresses
- Phone numbers
- Referral activity
- Referral rewards
- Lead and job information
- Communication history
This information is controlled by the business using Referral Momentum.
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Usage data
- Pages viewed
- Session activity
- Cookies and similar technologies
2. How We Use Information
We use collected information to:
- Provide and operate the Service
- Manage user accounts
- Process payments
- Generate referral links and QR codes
- Track referral activity
- Manage rewards and payouts
- Deliver notifications
- Improve platform functionality
- Analyze usage trends
- Provide customer support
- Prevent fraud and abuse
- Comply with legal obligations
3. Referral Communications
Referral Momentum may facilitate communication between businesses and their customers through:
- SMS
- Referral invitations
- Review requests
- Reward notifications
Businesses using Referral Momentum are responsible for obtaining all necessary customer consents before sending communications.
Referral Momentum acts solely as a service provider facilitating those communications.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users
- Remember preferences
- Improve user experience
- Analyze website traffic
- Measure performance
Users may control cookie settings through their browser preferences.
Disabling cookies may affect certain platform functionality.
5. Payment Processing
Payments are processed through third-party payment providers.
Referral Momentum does not store full credit card information on its servers.
Payment providers may collect and process information according to their own privacy policies.
6. Third-Party Services
We may use third-party service providers to operate portions of the platform, including:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Email providers
- SMS providers
- Customer support tools
These providers receive only the information necessary to perform their services.
7. Data Sharing
We do not sell personal information.
We may share information:
- With Service Providers — To operate and improve the Service.
- With Legal Authorities — When required by law, regulation, court order, or legal process.
- During Business Transfers — If Referral Momentum is involved in a merger, acquisition, asset sale, or restructuring.
- With User Consent — When you specifically authorize disclosure.
8. Data Retention
We retain information for as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Businesses may request deletion of their account and associated data, subject to legal retention requirements.
9. Data Security
We implement commercially reasonable security measures designed to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
However, no system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of account credentials.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain uses
- Receive a copy of your information
Requests may be submitted using the contact information below.
11. Children's Privacy
Referral Momentum is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware of such collection, we will take reasonable steps to delete the information.
12. International Users
If you access the Service from outside the United States, you acknowledge that information may be transferred to and processed in the United States.
By using the Service, you consent to such transfers.
13. California Privacy Rights
California residents may have additional rights regarding personal information under applicable California privacy laws.
Eligible users may request:
- Information regarding collected personal information
- Access to personal information
- Deletion of personal information
Requests may be submitted through the contact information below.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Referral Momentum
Email: james@referralmomentum.com
Website: https://referralmomentum.com
By using Referral Momentum, you acknowledge that you have read and understood this Privacy Policy.